1. Introduction

RisiAi Consulting ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website risiai.com (the "Site").

Please read this privacy policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using RisiAi Consulting, you signify that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

Contact Inquiries: When you contact us via email at info@risiai.co.za, you may provide us with:

• Your name
• Your email address
• Your organization name (optional)
• Your industry (optional)
• Your current AI maturity level (optional)
• Specific areas where you seek guidance (optional)
• Any other information you choose to include in your message

No Cookies: Our website does not use cookies or tracking technologies. No personal data is automatically collected through browsing our Site.

3. How We Use Your Information

We use the information you provide for the following purposes:

• To respond to your inquiry and provide consultation services
• To schedule consultations and follow-up communications
• To understand your business needs and AI objectives
• To tailor our services to your specific requirements
• To maintain a record of our business relationship

4. Data Protection & Security

Email Communication: When you send us an email, your email address and message content are transmitted through standard email protocols. We use industry-standard security measures to protect your information during transmission and storage.

Data Retention: We retain your contact information for as long as necessary to respond to your inquiry and maintain our business relationship. You may request deletion of your information at any time by emailing us.

No Personal Data Processing: We do not process personal data beyond what is necessary to respond to your inquiry. We do not sell, trade, or share your information with third parties.

5. Third-Party Services

5.1 Hosting Provider

Our website is hosted on a content delivery network (CDN) / hosting provider. The hosting provider may collect limited technical information (such as IP addresses and user agent information) for website functionality and security purposes. We recommend reviewing their privacy policy for more information.

5.2 Email Service Provider

We use standard email services to receive and respond to your inquiries. Your email address and message content are subject to the privacy policies of your email provider.

6. Your Rights Under GDPR

If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can request corrections to inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data (the "right to be forgotten")
• Right to Data Portability: You can request your data in a structured, commonly-used format
• Right to Object: You can object to processing of your personal data

To exercise any of these rights, please send a written request to info@risiai.co.za with your name and details of your request. We will respond within 30 days.

7. Your Rights Under CCPA (California)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request what personal information we collect and how it is used
• Right to Delete: You can request deletion of personal information we have collected
• Right to Opt-Out: You can opt-out of the sale or sharing of personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise any of these rights, please send a written request to info@risiai.co.za. We will verify your identity and respond within 45 days.

8. Children's Privacy

RisiAi Consulting is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information and terminate the child's account.

9. No Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects about you. All decisions regarding your consultation requests are made by human consultants.

10. International Data Transfers

RisiAi Consulting is based in South Africa. If you are located outside of South Africa, your information may be transferred to, stored in, and processed in South Africa. By using our Site, you consent to such transfer, storage, and processing. We will implement appropriate safeguards to protect your information during international transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on our Site and updating the "Last updated" date at the top of this policy.

Your continued use of our Site following the posting of revised Privacy Policy means that you accept and agree to the changes.

12. Contact Us

If you have questions about this Privacy Policy, your information, or our privacy practices, please contact us: